About Transfers
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| A transfer is a movement of money from one of your bank accounts to another. |
| Accounts must be set up to be able to transfer money, receive transferred money, or both. If you cannot use the account you want for the transfer, call Customer Service. |
| A transfer can be a single one-time transfer, a future transfer, or a recurring transfer. When you make a transfer, your financial institution moves the amount of the transfer from one account to another. |
| It is important to note that when you enter a transfer, you are entering a transfer instruction, and it remains an instruction until the transfer is executed, or moves to a status of In Progress. |
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| How Transfers Are Displayed |
After you submit a transfer, it is displayed in different places. This is an example of the processing steps that could take place:
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- You enter a new transfer with a transfer date of the current day or later. The transfer is displayed on the Transfers page with a status of Scheduled.
- On the transfer date, the transfer is sent to your financial institution. The transfer is displayed on the Transfers page with a status of In Progress.
- When the transfer is cleared by your financial institution, the amount of the transfer is deducted from your account and the transaction is displayed with a Complete status on the Transfers page and on the Activity page.
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